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How Do I Claim Samsung Care Warranty?

How Do I Claim Samsung Care Warranty?

When you purchase a Samsung air conditioner, you’re not just investing in comfort—you’re also securing the brand’s trusted after-sales support. Samsung provides a Care Warranty that protects your AC against unexpected breakdowns, manufacturing defects, and other issues during the warranty period.

But many customers often ask: How do I claim Samsung Care warranty?

The process is straightforward, but you need to know the right steps to avoid delays. In this blog, we’ll guide you through the warranty claim process, highlight the required documents, and explain how the Samsung AC Service Center in your city can help. Plus, we’ll share how Dial Service Centre ensures a smooth repair experience for Samsung AC owners across India.

Understanding Samsung Care Warranty

Before claiming, it’s important to know what the Samsung Care Warranty actually covers:

Standard Manufacturer Warranty – Covers defects in material or workmanship for a limited period (usually 1 year for the product and 5 years for the compressor).
Extended Warranty Options – Additional coverage purchased for longer protection.
Free Repairs/Replacement – If an issue arises within warranty, Samsung repairs or replaces parts at no extra cost (conditions apply).

Documents Needed for Warranty Claim

To claim Samsung Care Warranty, you’ll need:

  • Original purchase invoice or bill.

  • Warranty card provided with the product.

  • Valid ID proof of the customer.

  • Product details (model & serial number).

Without these, your warranty claim may face rejection or delays.

Step-by-Step Guide: How to Claim Samsung Care Warranty

1. Identify the Issue

If your Samsung AC shows signs like poor cooling, abnormal noise, water leakage, or error codes, check the manual first. If the issue persists, move to the next step.

2. Contact Samsung Support

  • Call Samsung Helpline: Dial the toll-free number (1800 40 7267864 in India).

  • Live Chat: Use Samsung’s website or Members app.

  • WhatsApp Support: Available for instant assistance.

3. Register Your Complaint

Provide product details, proof of purchase, and a description of the issue. The customer care team will create a service request.

4. Technician Visit

A certified Samsung technician visits your home to inspect the AC. If it’s covered under warranty, repairs or part replacement are done free of cost.

5. Follow-Up and Closure

Once the repair is done, ensure you get a job card or service receipt for records.

City-Wise Support Centers

Samsung has a wide service network, including Gorakhpur, Patna, Navi Mumbai, and Ghaziabad.

Samsung AC Service Center in Gorakhpur

The Samsung AC Service Center in Gorakhpur provides reliable repairs, preventive maintenance, and warranty claim support. Dial Service Centre helps customers schedule hassle-free appointments here.

Samsung AC Service Center in Patna

For customers in Bihar, the Samsung AC Service Center in Patna handles warranty-related issues with expert technicians. Whether it’s compressor repairs or basic cooling fixes, Dial Service Centre ensures you get quick resolutions.

Samsung AC Service Center in Navi Mumbai

The Samsung AC Service Center in Navi Mumbai is equipped with advanced diagnostic tools to handle both residential and commercial AC units. Customers can trust Dial Service Centre to connect them with genuine Samsung repair solutions.

Samsung AC Service Center in Ghaziabad

In Uttar Pradesh, the Samsung AC Service Center in Ghaziabad ensures professional repairs with authentic spare parts. Dial Service Centre makes the warranty claim process faster and more convenient for customers here.

What Is Covered Under Warranty?

  • Manufacturing defects in parts.

  • Compressor issues within coverage period.

  • Faulty PCB boards (if covered under extended warranty).

  • Indoor unit and outdoor unit defects (as per terms).

What Is Not Covered?

  • Physical damage or accidental breakage.

  • Issues due to unauthorized repairs.

  • Problems caused by power fluctuations.

  • Routine maintenance (filter cleaning, gas refilling).

Tips for a Smooth Warranty Claim

  • Always keep the invoice and warranty card safe.

  • Don’t attempt DIY repairs, as it can void warranty.

  • Book service through official channels only.

  • If moving cities, register your AC in the new location.

Dial Service Centre – Your Trusted Warranty Partner

While Samsung’s official service centers provide reliable repair solutions, Dial Service Centre adds an extra layer of convenience:

  • Quick service booking for warranty and non-warranty cases.

  • Expert guidance on claim eligibility.

  • Nationwide coverage, including Gorakhpur, Patna, Navi Mumbai, and Ghaziabad.

  • Trained technicians with genuine spare parts.

  • Hassle-free doorstep service for urgent AC repairs.

With Dial Service Centre, you don’t just get warranty support—you get peace of mind.

Final Thoughts

So, how do you claim Samsung Care warranty?
It’s simple: keep your documents ready, contact Samsung support, register your complaint, and let certified technicians handle the rest.

For customers in Gorakhpur, Patna, Navi Mumbai, and Ghaziabad, the nearest Samsung AC Service Center makes the process even smoother. And if you want quick assistance without the stress of paperwork, Dial Service Centre is your go-to partner for all Samsung AC servicing needs.

Claim your Samsung warranty the smart way—contact Dial Service Centre today for reliable support and professional repairs.

FAQs

1. Can I claim Samsung warranty without a bill?
No, the purchase invoice is mandatory.

2. How long is the Samsung AC warranty?
Generally 1 year on product + 5 years on compressor, but check your warranty card.

3. Can Dial Service Centre help with warranty?
Yes, they guide customers in warranty claims and provide quick repair solutions.

4. Is gas refilling covered under Samsung warranty?
No, gas refilling is a paid service.

5. Can I extend Samsung AC warranty?
Yes, Samsung offers extended warranty plans for extra protection.

Read our Previous Blog —–> How to Chat with Samsung Customer Service?

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